🌐 Website: www.musewears.com
1. Orders
How do I place an order?
Shopping on Muse Wears is simple and fast: select the clothing item you want, add it to your cart, fill in your shipping information, and choose your preferred payment method.
You will then receive a confirmation email with all the details of your order.
Can I modify or cancel my order?
If you need to modify or cancel an order, please contact us as soon as possible at Contact@musewears.com.
We will do our best to assist you, provided your order has not yet been shipped.
2. Shipping
How long does it take to receive my order?
Delivery times depend on your location and the shipping method selected.
Within the United States, orders are typically delivered within 2 to 5 business days.
Do you ship internationally?
Yes, we ship to multiple international destinations.
Shipping fees and delivery times vary by country, and full details are shown during checkout.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number that allows you to follow your package in real time through carriers such as USPS, UPS, FedEx, or DHL Express.
3. Returns and Refunds
What is your return policy?
We accept returns within 30 days of receiving your order, as long as the clothing items are unused, unwashed, and in their original condition with all tags attached.
How do I request a return?
Send an email to Contact@musewears.com including your order number and the reason for the return.
We will then provide you with the necessary instructions to return the package.
How long do refunds take?
Once your items are received and inspected, refunds are processed within 5 to 10 business days, depending on your original payment method.
4. Payments
Which payment methods do you accept?
We accept credit cards (Visa, Mastercard, etc.), PayPal, and other secure payment options.
Is payment on Muse Wears secure?
Yes. All transactions are processed through encrypted SSL-secured connections, ensuring complete protection of your personal and financial data.
5. Security and Privacy
How do you protect my personal information?
At Muse Wears, we respect your privacy and handle your data in compliance with U.S. privacy standards.
Your information is never shared with third parties without your explicit consent, except when required by law.
6. Contact
How can I contact Muse Wears?
You can write to us at Contact@musewears.com or via our contact form available at: www.musewears.com/contact.
Our team will respond as soon as possible.
Customer Service Hours:
🕘 Monday to Friday: 09:00 – 18:00 (U.S. Central Time)
🚫 Saturday, Sunday, and national holidays: closed
Muse Wears – Your trusted boutique for secure and stylish online fashion shopping.