At Muse Wears, we are committed to ensuring your order is delivered quickly and safely.
Below you will find the details of our shipping policy, fully adapted for the United States.
1. Order Processing
All orders are processed within 24 to 48 business hours after payment confirmation.
During periods of high demand, processing times may be slightly longer.
We appreciate your understanding and patience.
2. Shipping Methods
We work with reliable U.S. carriers such as USPS, UPS, FedEx, and DHL Express, ensuring your clothing orders arrive in perfect condition.
Once your package has been shipped, you will receive a confirmation email with your tracking number, allowing you to check the status of your delivery at any time.
3. Estimated Delivery Times
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United States (continental): 3 to 7 business days
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Hawaii, Alaska, and U.S. territories: 5 to 10 business days
Please note: these timeframes are approximate and may vary depending on your location, carrier availability, or product stock.
4. Shipping Costs
Shipping fees are automatically calculated at checkout based on the weight, size, and destination of your order.
Special free-shipping promotions may be offered during specific campaigns and seasonal events.
5. Delivery Delays and Incidents
If your delivery is delayed, we kindly ask for your patience while we verify the situation with the carrier.
Our customer service team will keep you updated throughout the process.
In the event of a delivery issue, our team is available to assist and resolve the situation as quickly as possible.
6. Returns for Shipping Errors or Damaged Products
If you receive an incorrect or damaged item, please contact us immediately so we can arrange a replacement or return at no additional cost.
📩 Contact: Contact@musewears.com
7. Security and Tracking
All shipments are insured until delivery.
You can track your order at any time using the tracking number provided by the carrier.
Muse Wears – Fast, reliable, and secure delivery across the United States.